Water Damage Remediation in Dallas

12/28/2017 (Permalink)

SERVPRO is a water damage restoration and fire and smoke damage restoration company in Dallas Texas.

I Need Water Damage Remediation in Dallas. What Now?

Dealing with water damages are not something our customers ever want to do - and with good reason. We understand the stress and inconvenience that comes when your bathroom, kitchen, or living room are suddenly flooded.  Sometimes the homeowner may be present when the water damage happens and is able to shut off the water. Most of the time, water damage is just a bad surprise that people come home to after a day of work or vacation.

We’ve helped restore many homes and businesses after water damage.  Our business has over 30 years of experience serving Dallas Fort Worth.  We’re ready to help you, too.

1. Call us.  We Are Available for 24 Hour Emergencies

Our promise is to respond to all water damages within 4 hours of receiving a call. Our on-call manager will gather information about your loss and dispatch a crew of technicians immediately.  We are available 24 hours a day every day of the year.

2. Call your Home Insurance Provider

While we’re on the way, give your insurance provider a call and let them you’re in need of water damage services.  Inform them that SERVPRO is on the way. Some insurance companies may suggest another water damage restoration company, but the choice is legally up to you.  

Learn your claim number and have it ready for our technicians.  We will assign a Job File Coordinator from our office specifically to you.  They will help guide you through the insurance claims process, and they will also work with your insurance adjuster every day to make sure your claim is processed.

3. Water Removal

The SERVPRO water damage has been proven to work.  When we arrive, we will inspect the extent of the water damage and begin extracting all the water.  Our crew will document all affected areas and begin the documentation process for your insurance claim (even when an insurance claim is not filed, our documentation process is still the same).  

It’s important to perform water removal services as fast as possible.  The longer the water sits, the more it will soak into materials like floors and walls. Fast Dallas water removal also helps prevent mold damage and mold growth.

4. Water Damage Drying and Monitoring

Once all standing water has been extracted, we will set up water clean up equipment to begin drying your home.  We will place air movers, dehumidifiers, and other specialty equipment for hard to reach places. Our water remediation technicians know the exact quantity of equipment to use and where to place it to achieve faster drying results and efficiency.   

We will return to your property once a day to monitor the drying process and remove or relocate equipment.  

For more information about our drying process, read our blog “The Science of Drying after a Water Damage.”

#5 Reconstruction

After your property is dry and clean, we will send one of our Reconstruction Project Managers to assess any permanent damage the water may have caused.  They will submit documentation and work with your insurance to get all necessary reconstruction approved. Once we get the green light from your insurance provider, we can repair your property.  This service is part of what makes our office a complete water damage restoration service.

Full Service Dallas Emergency Water Fire Damage Restoration

We are one of the few water cleanup companies in Dallas Fort Worth that can handle your entire water damage restoration from beginning to end.  We can be your one call and done.

When you choose us, a Full Service 3 Expert Team is assigned to work especially for you.  This is a team consisting of a Project File Coordinator (works with your insurance), Restoration Manager (will manage the entire water damage), and Reconstruction Project Manager.  

These people will be assigned to you and be your main points of contact for everything regarding your project.  We understand stress levels are likely to be high, and we want to simplify the process and be here to help.

If you find your property has experienced water damage, don’t despair.  We’re an experienced, certified, and professional team that can help.

Does Homeowners Insurance Cover Water Damage?

Many homeowners insurances cover water damage, but the only way to be certain is to ask your insurance adjuster.  Since your policy is a private document between you and your insurance carrier, we cannot read it ourselves and let you know.

If your water damage is covered, you’ll be given an insurance claim number by your adjuster.  Provide us with this claim number, and the Job File Coordinator from our office that is assigned to you will contact your insurance company and begin processing your claim.  We will be in touch with your insurance adjuster on a daily basis and make sure everything is processed correctly.

Trusted Leader in Water Damage Restoration Dallas Texas

SERVPRO of North Irving is a water damage restoration and fire and smoke damage restoration company in Dallas, Texas. We have performed work in the Dallas community for over 30 years.  With our crews responding immediately to jobs, we are faster to any size disaster. We also have a Texas Mold Remediation Contractor License and offer free mold inspections.  You can trust us to restore your home or business.

Our crews are available dispatch for 24-hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677.  Call us any time!

“Like it never even happened,” only happens here.