Full Service Disaster Restoration Company in Dallas

12/29/2017 (Permalink)

SERVPRO has taken time to become a full service restoration contractor because it’s the best option for our customers in Dallas, TX

Full Service 3 Expert Contact Team in Dallas Texas

We understand the stress that comes after experiencing a loss.  Homeowners want their property to be put back together, and there are is a lot to take into consideration.

• Who will handle the water damage restoration part?
• Who will handle the fire damage restoration part?
• Who is going to replace my roof?
• Who will clean my clothes?
• Who will will be my mover?
• Where should I store my belongings while my house is rebuilt?
• Should I hire a general contractor for reconstruction, or should I hire a lot of specialists?
• How am I supposed to be home to make sure all this is done correctly?
• How am I going to document all of this for my insurance adjuster to approve my claim?

With a to do list like this, it’s not surprising that a business or home restoration project becomes overwhelming.  Imagine doing this with kids, pets, and a full time job!

It does not have to be this complicated.  In fact, it’s not. What you really need is a full service restoration contractor.  

SERVPRO is a Full Service Restoration Contractor

Our goal is to make your life simple.  We want you to get back into your home or business as soon as possible and move on with your life.  We take our slogan, “Like it never even happened,” to heart.

Aside from offering all the services we listed above, our SERVPRO franchise is unique in other ways.  We offer the 3 Expert Contact Team.

1 Expert for Every Portion of your Restoration Project

Every customer we have is assigned an expert to oversee a component of their project.  That way, no matter what kind of question you have, you will have the name and phone number of the person you need to help you out from beginning to end.

1. Project File Coordinator

This expert will work with your insurance company to process your claim.  They handle all documentation and paperwork your insurance adjuster needs to cover your claim.  In fact, our project file coordinators speak with adjusters the majority of the day and have built great relationships with many of them.  We believe it’s important to keep a sense of urgency in the entire team to make sure you get back home as soon as possible.

“Do you take my insurance?” is a common question we get.  

YES.  We routinely work with all insurance carriers.  

“What if my insurance company tells me to use another restoration company?”

While your insurance company or insurance adjuster can suggest you use a specific restoration company, they cannot legally make that decision for you.  Just tell them you’d rather have SERVPRO handle your claim, and we will.

2. Project Manager:  

This expert will handle every aspect of the fire and water damage restoration portion of your project.  They are the go to person for:

• Water damage restoration and drying
• Fire damage restoration
• Emergency fire board up services
• Fire and smoke damage cleanup and deodorization
• Mold remediation, Mold removal, or any Mold problem
• Moving services
• Storage
• Biohazard cleanup
• Demolition
• Debris removal
• Content Cleaning
• Clothing or Textile Cleaning
• Air duct cleaning / HVAC cleaning

3. Reconstruction Manager:

Not everyone will need their home rebuilt, so many people will just interact with 2 experts.  If this expert is needed to restore your home, they will manage the reconstruction of all damages to your property.  

• Roof replacement
• Drywall replacement
• Floor replacement
• Cabinet replacement
• Rebuild after mold damage or mold growth
• Rebuild any other portion of your home that was permanently damaged
• Conduct a final walkthrough with you to ensure you’re satisfied.

The Only Disaster Restoration Company You'll Need

The restoration industry involves so many facets.  Every customer is different and so are the circumstances of their disaster.  It’s difficult for one business to take on every portion of a project, and that’s why many restoration companies choose to specialize and find a comfortable niche.  

We’ve been serving homes and businesses in Dallas Fort Worth for over 30 years, and we’ve learned a lot in that time. We’ve taken time to become a full service restoration contractor because it’s the best option for our customers. When one of our customers asks us all the questions we listed above, we give them these answers:

• Your water damage restoration will be handled by us. We will perform water removal, install professional drying equipment, and monitor your home every day to make sure our efforts are successful.
• Your fire damage restoration will be handled by us.  We will handle emergency fire board up services to protect your home while we work with your insurance adjuster to process your claim.  Your home will be cleaned of all smoke and fire damage. We’ll also deodorize your property.
• We install emergency roof tarps to secure the home.  Your project file coordinator and reconstruction manager will work together to process your permanent roof repair with your insurance company.
• We are one of the Esporta certified and trained businesses in North Texas. This makes us qualified to sanitize and clean all types of clothing that have been affected by Category 2 Water, Category 3 Water, Mold, and Smoke and Soot. Best of all, our service is done at our own cleaning facilities, so our team can also provide pick up, storage, and delivery.
• We will be your movers. Our technicians will move any contents and textiles back to our cleaning facilities. After they are sanitized, we will keep them in our storage until you’re ready to receive them again.
• You can store your belongings with us while your home is being rebuilt.
• If you’re needing reconstruction services, call on us. We will handle every detail of your reconstruction needs.  The only number you’ll need to call for questions is ours.
• You don’t have to be home to make sure all the work your property needs is taking place.  Our managers routinely check on your property and take photo documentation of its progress.  This documentation can be shared with you on a daily basis.
• Don’t worry about documentation. Our technicians, managers, and office administrations all work together to gather the right paperwork and photos to help your insurance claim be processed.  All this documentation can also be shared with you.

1 Office. 3 Experts. Your Project 100% Complete.

When you need us, we’ll be there. Call us any time on our 24 hour emergency line to get a team of technicians dispatched. We are available 24 hours a day, every day of the year.

Trusted Leader in Water Damage Restoration and Fire Damage Restoration in Dallas Texas

SERVPRO of North Irving is a water damage restoration and fire and smoke damage restoration company in Dallas Texas. We have performed work in Dallas and other North Texas communities for over 30 years. We also have a Texas Mold Remediation Contractor License and offer free mold inspections.

Our crews are available dispatch for 24 hour emergencies every day of the year. We can be reached 24/7 at (972) 986-7677. Call us any time!

“Like it never even happened,” only happens here.